On Thursday, His Royal Highness Crown Prince Frederik of Denmark visited the emergency services in the Danish capital of Copenhagen. The employees here have been on the front lines since the outbreak of the pandemic last year and they have taken care of the citizens of the region.
Crown Prince Frederik’s rather informal visit was divided into two parts. First, His Royal Highness had a look at the vehicles that the ambulance service uses when they pick up COVID-patients. He talked for a long time with the ambulance workers who are working to fight the virus every day. The Crown Prince then went to the switchboard, which receives calls from all over the Copenhagen area, but which in recent months has been used a lot by people calling in when they suspect an infection of COVID-19. The Crown Prince learned more about how the work here is done to determine whether it is COVID-19 and what further action is taken.
The Crown Prince also learned about the mobile test centres that are sent to areas with a high concentrations of infected people. His Royal Highness came with the following statement after his visit: “In addition to driving out into residential areas to establish pop-up test centres, it is also the Emergency Management Agency that drives out to nursing homes and the socially disadvantaged to test citizens for COVID-19. In total, emergency response, test centres and mobile devices can test more than 50,000 a day. I would like to thank the Emergency Management Agency for their efforts.”
In addition to the established Danish corona hotline, the Emergency Management Agency has also developed a chatbot that helps citizens assess whether or not to call if they need COVID-related medical help, to call their own doctor or to just stay home when symptoms occur.
